Frequently Asked Questions
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The Safer Together program includes enhanced cleaning, disinfecting & sanitizing protocols to help visitors and patients feel more confident when returning to hospitals. New protocols include enhanced frequency of cleaning, top trusted brands used to clean, disinfect, and sanitize, and increased staffing to clean throughout common areas.
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What areas of the hospital are being cleaned with these products as part of the Safer Together program?
The Safer Together program focuses on public and common/shared areas in participating hospitals. These areas include lobbies, restrooms, waiting rooms, cafeterias and high touch surfaces such as doorknobs, handles, light switches, countertops, toilets, sinks, and elevator surfaces.
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How often are these surfaces being cleaned and disinfected?
Cleaning frequencies in public areas of hospitals are under constant review and are adjusted regularly based on the status of COVID-19 in the community the hospital serves, the number of people entering and leaving the hospital, and on an overall transmission risk assessment. High-touched or trafficked surfaces and public areas, such as washrooms, are cleaned and disinfected more often.
